*UPDATED FEB 15, 2021*
With our zone recently moving back to Orange Phase, we want to remind our customers of their shopping options when it comes to touchless transactions. Our showroom will remain open during this phase with strict social distancing and sanitation processes in place. In accordance with provincial recommendations, please only travel for essential shopping. Read below to learn about your many shopping options during this phase.
We understand that parts and service for your equipment are essential. We want to continue to provide the great small engine sales and service you've come to love from us while keeping your health and well-being top of mind!
Read on below to see the touchless options we have developed for you to be able to shop and get your equipment serviced safely and efficiently.
Most of our products are available to purchase here on our website! Simply build your cart, pay online with a credit card or through PayPal and select 'Pick up at 75 DesBrisay Ave' as your shipping option! We also offer shipping from our website for an additional fee.
If you choose 'Pick up at 75 DesBrisay Ave', we will pick your order (always after sanitizing) and you will receive a phone call from us when your order is ready. We will ask you to call us when you arrive and we will provide curbside pickup for you- you don't even need to leave your vehicle!
We want to ensure you're comfortable with your small engine purchase, whether it is a lawn tractor, chainsaw or trimmer. If you are unsure about what equipment would best suit your needs, please do not hesitate to contact us any of the following ways:
Call: 506-387-3000 - Option 1
Once you've decided on a unit and accessories (safety gear, oil, gas etc.), you can order and pay via phone or fill your cart online following the steps above. Once your order is placed we will call you and either arrange for you to pick up your unit curbside or arrange your delivery for an extra charge, whichever you prefer. All units will be clean, sanitized and left curbside for you to pick up or left safely at your home while following your instructions (tucked behind the house, just inside the garage, etc.)
We can supply parts for nearly any piece of small engine equipment! Contact us any time via phone (506-387-3000 option 1) or email (firstname.lastname@example.org).
In order to provide you with the proper parts and pricing, we absolutely require a model and serial number for all small engine pieces. If the part you require is on the engine, we will also need the engine number in order to serve you properly.
Special order parts, as always, must be paid for in advanced and we can take payment over the phone by Visa or Mastercard. We also accept E-Transfers.
Once your parts arrive we will call you and set up curbside pickup of your parts.
Small Engine Service
Our service bays are still fully operational while practicing physical distancing and extra sanitation techniques. There are a few touchless options for you to get your equipment serviced in the safest way possible:
Snow Blowers (two options):
1. Give us a call or fill out our easy online form to arrange contactless drop-off of your unit anytime we are open. You can opt to leave your unit near our service bay doors or ask us to unload your unit using our hydraulic lift. We will service your unit and ensure that all levers, handles and steering wheel are sanitized before being returned to you. When the unit is finished we will call you with your total and can take payment over the phone via Visa or Mastercard and arrange a contactless pickup of your unit anytime we are open.
2. If you require your unit picked up simply give us a call or fill out our easy online form and we can schedule one of our staff members to pick up your unit ($45 + tax charge). You are then able to leave your unit outside or give us special pick-up instructions and we take care of the rest! We will service your unit and ensure that all levers, handles and steering wheel are sanitized before being returned to you. When the unit is finished we will call you with your total and can take payment over the phone via Visa or Mastercard and arrange a contactless drop-off of your unit back to you and include the receipt.
All other small engine units
The easiest way to drop off other small engine equipment should you wish for a curb-side drop off is to give us a call ahead of time, explain any issues you're having with your unit so we can take complete notes for your file. When you arrive to drop off the equipment simply give us a call to let us know you're here and we'll tag your unit and contact you after we evaluate your unit.
** In the building we are practicing social and physical distancing and sanitizing all surfaces regularly. If you prefer or require a more specialized, one on one shopping experience please reach out to us at 506-387-3000 or stop by the showroom to see us about your needs.